Cancellation Policy

Cancellation Policy

At Clay Station, we do not accept cancellations once an order has been placed.

We request all customers to review their order details—including shipping method—carefully before confirming their purchase. Once submitted, your order enters our fulfillment process and cannot be modified or cancelled.

Change of Shipping Method

We do not allow switching between shipping and warehouse pickup (or vice versa) after an order is placed.

For example:

• If you select shipping at checkout, the order will be shipped as chosen.

• If you select warehouse pickup, it must be picked up from our facility.

Requests to change the delivery method will not be accepted, and refunds will not be issued in such cases.

We appreciate your understanding, as this policy helps us manage operations efficiently and serve all customers reliably.

For further support, feel free to contact us at:
📧 online@claystation.in